Workplace Experience Manager

Workplace Experience Manager
£65,000

Our client, a leading global organisation, is seeking an experienced Workplace Experience Manager to oversee the delivery of an exceptional workplace experience within their London office.

This role is responsible for creating a welcoming, engaging and efficient workplace for employees, clients and visitors. You will lead the Workplace Experience team, ensuring the highest standards across front of house, hospitality, meeting room management, events, office presentation and employee services, while continually identifying opportunities to enhance the workplace experience.

Working closely with Facilities, HR, IT and senior stakeholders, you will oversee daily operations, manage supplier relationships, coordinate workplace initiatives and events, and ensure service standards consistently exceed expectations. You will also analyse feedback, implement service improvements, manage budgets and support workplace projects, office moves and change initiatives.

The successful candidate will have previous Workplace Experience, Guest Services or Hospitality Management experience within a corporate environment, ideally within financial or professional services. You will be a confident leader with excellent communication and stakeholder management skills, a strong customer service ethos and the ability to manage multiple priorities in a fast-paced environment.

This is an excellent opportunity to join a prestigious organisation where you will play a key role in shaping the employee and visitor experience while leading a high-performing Workplace Experience team.